Managing Pending Invites

After you send an invite, you can keep track of it until the person joins.

Invite status

An invite is pending until it's accepted. Once the person sets their password, it becomes accepted and they appear as an active user.

If an invite expires

Invites are valid for 7 days. If that window passes before the person accepts:

• Resend the invite to start a fresh link, or
• Revoke it if it's no longer needed.

Revoking an invite

Revoking cancels a pending invite so its link can no longer be used. Do this if you invited the wrong person or chose the wrong role — then send a new invite with the correct details.

Note: Revoking only affects invites that haven't been accepted. To change someone who has already joined, see Managing user accounts.

Who can manage invites

Managing pending invites — resending and revoking — is handled by tech admins and HR directors. Principals can create invites for their own school (see Inviting users), while resending and revoking pending invites stays with tech admins and HR directors.